Business Technical Support Package Details

By subscribing to the Business package, you will receive the following technical support services:

  1. WordPress, Plugins, and Theme Updates
  • Perform regular and necessary updates to the WordPress system
  • Update active plugins on the site
  • Update the current theme
  • Verify updates are problem-free before application
  • Ensure your site is continuously updated to enhance security and performance
  1. Resolving Website Downtime Issues
  • Immediate action to solve website downtime problems
  • Address issues related to:
    • WordPress system
    • Plugins
    • Theme
    • Server
  • Inform you about the causes of problems and explain them in detail
  • Take preventive measures to avoid problem recurrence
  • Follow-up and support in case of hosting issues
  1. Solving Theme and Plugin Problems
  • Inspect theme and plugin issues
  • Identify problem causes and resolve them efficiently
  1. Database Optimization and Maintenance
  • Perform regular database optimization and maintenance
  • Remove accumulated unnecessary data
  • Reduce database size to improve website performance
  1. Automatic Backup
  • Set up an automatic internal and external backup system
  • Ensure a complete website backup is always available when needed
  1. Website Protection and Security
  • Continuously enhance website security
  • Conduct periodic file scans and remove any malicious content
  1. Website Migration to New Hosting
  • Assist in migrating your site between hosting companies when needed
  1. Theme Options Configuration
  • Modify and improve theme settings according to your needs
  • Correctly adjust theme options when necessary

Through these comprehensive services, we ensure smooth and secure operation of your website, providing the necessary support to manage your WordPress site with high efficiency.