Comprehensive Technical Support Package Details

Our comprehensive technical support Package offers a wide range of services to ensure your website performs at its best:

1. WordPress, Plugin, and Theme Updates

  • Perform regular and necessary updates to the WordPress system
  • Update active plugins on the site
  • Update the current theme
  • Verify updates are problem-free before application
  • Ensure your site is continuously updated to enhance security and performance

2. Resolving Website Downtime Issues

  • Immediate response to solve website downtime problems
  • Address issues related to:
    • WordPress system
    • Plugins
    • Theme
    • Server
  • Inform you about the causes of problems and explain them in detail
  • Take preventive measures to avoid problem recurrence
  • Follow-up and support in case of hosting issues

3. Solving Theme and Plugin Problems

  • Inspect and diagnose theme and plugin issues
  • Identify problem causes and resolve them efficiently

4. Database Optimization and Maintenance

  • Perform regular database maintenance
  • Remove unnecessary data to improve performance
  • Optimize database structure to speed up website operation

5. Automatic Backup

  • Set up an automatic internal and external backup system
  • Ensure a complete website backup is always available when needed

6. Website Protection and Security

  • Continuously enhance website security
  • Conduct periodic file scans and remove any malicious content

7. Website Migration to New Hosting

  • Assist in migrating your site between hosting companies when needed

8. Theme Options Configuration

  • Modify and improve theme settings according to your needs

9. Theme Modifications

  • Implement changes to the website appearance at the theme level

10. Theme Change

  • Install and set up a new theme when you want to renew your website's look

11. Advanced Server Management

  • Comprehensive server management including updates, maintenance, and troubleshooting
  • Enable you to focus on your website content without worrying about technical aspects

Through these comprehensive services, we ensure smooth and secure operation of your website, providing full support for all aspects of managing your WordPress site.